Healthcare Market Research Company | Who We Are | MedPanel

About MedPanel

Healthcare market research firm specializing in rare disease & hard-to-reach populations

About MedPanel

MedPanel is a healthcare market research company with over 20 years of experience supporting pharmaceutical, biotech, medical device, digital health, and HEOR organizations. In particular, we help clients make informed, evidence-based decisions through high-quality research. Our expertise focuses on rare disease research, patient recruitment, and physician advisory studies. As a result, we are able to deliver reliable insights across some of the most complex and challenging therapeutic areas worldwide.

20+

Years in healthcare research

Global

US, EU & international reach

Rare disease

Core specialty since founding

ISO 20252

HIPAA & GDPR certified

MedPanel team collaborating on global healthcare research projects Healthcare research experts working on patient recruitment solutions

What we do

MedPanel designs and executes custom qualitative and quantitative research for life science companies, CROs, and healthcare consultancies. In addition, our work spans the full research lifecycle — from study design and participant recruitment to fieldwork, analysis, and strategic reporting.

What truly sets us apart, however, is access. Our proprietary global network of physicians, rare disease patients, caregivers, and healthcare executives provides clients with direct access to respondents that traditional research panels often cannot reach. As a result, we enable more targeted and reliable data collection.

Furthermore, every participant is carefully verified, and each study is conducted in full compliance with industry regulations. Therefore, clients can trust the quality, accuracy, and integrity of every insight we deliver.

Therapeutic areas

We have deep research experience across the following areas, with particular strength in rare and ultra-rare disease populations:

Rare & ultra-rare disease

Oncology

Rare & ultra-rare disease

Oncology

Rare & ultra-rare disease

Oncology

Rare & ultra-rare disease

Oncology

Rare & ultra-rare disease

Oncology

Rare & ultra-rare disease

Oncology

Leadership

JB

Janet Bernard

Founder & Chief Executive Officer

Janet Bernard has more than 25 years of experience in healthcare market research and consulting. She has built and led global research communities of physicians, hospital executives, and patients — helping leading life science companies gather insights that shape clinical development, commercialization, and patient engagement strategies. Her leadership ensures every MedPanel project is executed with precision, compliance, and an unwavering commitment to client outcomes.

Our values

Integrity

We uphold the highest ethical and compliance standards — HIPAA, GDPR, and ISO 20252 — in every study we conduct, without exception.

Collaboration

We work as an extension of our clients' teams, designing studies that answer the right questions and deliver decision-ready evidence.

Expertise

Our consultants bring decades of experience across rare disease, specialty therapeutics, research methodologies, and global markets.

Impact

We measure success by the quality of decisions our research enables — from drug development to commercialization to patient access.

Compliance & standards

HIPAA compliant
GDPR compliant
ISO 20252 certified
Physician-verified participants
20 + Years in operation

Frequently asked questions

MedPanel is a specialist healthcare market research company based in Groton, Massachusetts. In particular, we focus on rare disease patient recruitment, physician advisory research, and both qualitative and quantitative studies. As a result, we support pharmaceutical, biotech, and HEOR clients in generating reliable insights across global markets.

Our core differentiator is access to hard-to-reach populations, particularly rare disease patients and specialist physicians. In fact, we have built our network specifically to support rare and ultra-rare conditions, where traditional research panels often have little or no coverage. As a result, we are able to identify highly relevant participants more efficiently.

Furthermore, every participant’s diagnosis is carefully verified before they join a study. Therefore, clients can rely on the accuracy, quality, and integrity of the data collected.

Our clients include pharmaceutical and biotechnology companies, contract research organizations (CROs), healthcare consultancies, HEOR teams, medical device companies, and patient advocacy organizations. In addition, we support a wide range of research needs across the healthcare sector. For example, our studies span from early clinical development to post-launch market assessment. As a result, we provide valuable insights at every stage of the product lifecycle.

MedPanel is headquartered in Groton, Massachusetts, USA. However, we conduct research on a global scale, ensuring broad access to diverse patient populations. In addition, we follow GDPR-compliant processes for European studies while maintaining localized recruitment expertise in key international markets. As a result, we deliver consistent, high-quality research across regions.

Ready to discuss your next study? We'd love to hear about your research challenge.